Begin Your Customer Success Journey

YOUR FIRST

COURSE FREE!

Learn from experts with years of Customer Success experience

About LIFT

Visit our website

www.liftinnovate.com

LIFT uses a combination of dedicated research and actionable user data to help you earn customers for life.

Sharing it forward

LIFT is an industry leader in Customer Success and Change Management, and we're here to share our knowledge and experience with you!

About us

It’s what every business wants, but few can wholly attain. Being on the bleeding edge of the future takes exactly that — grit, sweat and help from LIFT. By taking your existing business practices and launching them into the future with powerful innovations like eye-tracking software, workflow mapping and business transformation resources, LIFT will lay the groundwork for your success.

With our years of experience in the Customer Success industry, we wanted to ensure that others could benefit from the knowledge we have accrued. Learn more about the suite of courses we offer below!

Our courses

Onboarding Best Practices

Take the first step in your customer success journey with this beginner-friendly introduction!

Adoption and Retention

Using Data, Playbooks, and People Planning to Drive Adoption and Customer Retention

Customer Journey Mapping

A Key Tool for Exceeding Expectations and Driving Revenue Growth

How to Rock Remote Work

Effective Strategies and Insights for Working From Home

Business Adoption Roadmap

Accelerate Innovation and Foster Collaboration

Business Use Case

Drive Change and Innovation

through strategic Business Use Cases

Course Reviews

Jennifer

Great material that is relevant and easy to understand! I can easily put this into practice with both new and existing clients.

This course is very insightful for beginners. I’ve learned a lot so far. Thank you!

Kristin

Monica

A very concise and straightforward course to gain some extra perspective on the concept of customer journeys. Never hurts to add a bit more to your mental tool belt...