FITS™ at your fingertips
LIFT 360 is the first platform to combine data, intelligence, and process to create actionable insights for frontline customer-facing employees in a digital solution.
LIFT 360 is powered by FITS™, the Frontline Intelligence Transformation Solution.
Social Organic
Adoption Program
Actionable
TruVue™
Experience Metrics
Insights
Customer Stories
Users and analysts had a tremendously positive response to our rollout of TDX and we believe that the responsive, iterative approach [LIFT] took to the research was largely responsible for that. Thanks for your partnership!
Katie Wornson, Senior Manager of UX, Salesforce
TruVue™ Software Modules
Brand Experience Index (BXi)
Measure the perception of your brand in the marketplace and get actionable recommendations to improve your brand experience.
Customer Experience Index (CXi)
Employee Experience Index (EXi)
Identify customer pain points and opportunities for upselling and cross-selling with our flight risk measurement system.
Ensure employee happiness and engagement to improve customer satisfaction with our employee experience measurement tool.
Social Organic Adoption
SOAP Box
Our Social Organic Adoption Program In-a-Box is a collection of tools, methods, and on-demand training courses to help you execute customer success and adoption activities.
SOAP Coach
Access to SOAP Box, monthly coaching calls with our customer success trainers and quarterly mastermind sessions with other SOAP Coach customers.
Within our Social Organic Adoption Program, you'll get access to a wealth of skills development modules including more than fifty business book summaries to choose from.
Skills Development